Contact

This contact form has been retired as the support forum for Suffusion and Aquoid. Starting 20th October 2009 please use the support forum for logging issues. It is much easier to track issues and feature requests there.

Comments on this page have been temporarily disabled, till users get more acquainted to the Support Forum.

40 Responses to “Contact”

Comments (40)

Kevin says:

September 1, 2009 at 8:47 pm

A friend of mine set up a blog using your theme, and he seems to have deleted his top navigation. I have only a very very basic understanding of PHP, I was wondering if you could tell me the code I should drop in to bring it back? Thank you for your time (awesome theme btw)
- Sayontan says:
  
  September 1, 2009 at 8:53 pm
  
  Kevin,
  I don’t think the top navigation bar has been deleted. If you go to your WordPress administration page and navigate to “Appearance -> Suffusion Theme Options”, you will see a section for “Navigation Bar Setup”. Here do the following:
  1. Check if the “Set up the Navigation Bar” has “Hidden” selected.
  2. If the above option has “Drop-down menu of Pages” selected, then go to the next sub-section called “Pages to show in Navigation Bar”. Probably nothing in the list is selected (as is the case with default settings). Just select the pages you would like to display and click “Save” – your navigation bar should show up.
  
  If the above doesn’t work then let me know.
  
  Cheers,
  Sayontan.
Caaren Hulme says:

September 9, 2009 at 7:37 pm

I have just started setting up blog, thankyou for a great theme. I am technically very challenged, but have managed to go into setting etc to change some of the background theme. Now I am trying to set up the sidebar. As I load one sidebar widget the othe widgets seem to dissappear?? And I can not retrive them. Also I don’t know where to go to get me links included in the sidebar.
Thankyou for your time. Caaren
- Sayontan says:
  
  September 9, 2009 at 7:41 pm
  
  Caaren,
  Can you send me the link to your page so that I can understand the problem better?
  
  Thanks,
  Sayontan.
Jerice says:

September 14, 2009 at 1:03 pm

I have a jpg for you to look at. please email me with your addy.
Aaron says:

September 19, 2009 at 4:12 am

New a this… love your theme. How can I remove the “comment closed” at bottom of page without getting errors. Thanks
- Sayontan says:
  
  September 19, 2009 at 7:47 am
  
  Aaron,
  In your Admin screen, if you go to Appearance -> Suffusion Theme Options, then click on “Comment Settings”, you will see a section called ‘Hide “Comment form closed” Message on Pages’, followed by a list of pages where you can disable this message.
  
  Cheers,
  Sayontan.
Zach says:

October 1, 2009 at 6:54 am

Hey, I was looking at your post http://www.aquoid.com/news/tutorials/wordpress-theme-options/wp-theme-options-getting-started/ and had a quick question about radio buttons. Currently, I’m using the following type of syntax to generate a checkbox:

case “checkbox”:
?>

<input type="checkbox" name="” id=”" value=”true” />

<?php break;

Would you be able to point me in the right direction to include what you had for the 'radio button' portion of that post to work with what I am doing? Thanks!
- Sayontan says:
  
  October 1, 2009 at 11:00 am
  
  Zach,
  Are you asking for the radio-button alternative for the checkbox? If so, then each checkbox is equivalent to 2 radio-buttons. A check-mark corresponds to a “Yes” radio button and an unchecked box corresponds to a “No” radio button.
  If you look at the example on the page, I use “Left” and “Right”, which could just as easily be replaced with “Yes” and “No”. Your form code would look like this:
```
< input type="radio" name="your-radio-button-option-name" value="yes" checked="checked" />Selected
< input type="radio" name="your-radio-button-option-name" value="no"/>Not Selected
```
  Note that the option name your-radio-button-option-name is the same for both radio buttons – that way you can determine that the buttons are a part of the same group.
  
  Hope this helps.
  Sayontan.
Zach says:

October 1, 2009 at 11:23 am

Sayontan,
Thank you very much for the quick reply. It looks like the comment form stripped out some of my code I had. When I have my laptop at home (where I’m trying to develop the theme) I can re-post that code. Is there a special syntax I use here to make sure nothing is stripped? Thanks again!
- Sayontan says:
  
  October 1, 2009 at 11:26 am
  
  You can actually replace all the < with < and all the > with > when you post – that typically takes care of the code. Alternatively you can mail it to me.
Lawrie says:

October 6, 2009 at 12:59 am

Hi there

I am having trouble with the template. I reset all pages and still get the right hand widget panel sitting below the post.

When I place it on the left, everything is OK.

Is this a known issue?
- Sayontan says:
  
  October 6, 2009 at 5:41 am
  
  No, this isn’t a known issue. Was your “Event Calendar” widget added to the sidebar when you tried resetting? Maybe it has a style setting that is messing up the layout.
Russ says:

October 9, 2009 at 8:39 pm

I absolutely love this theme. but I am having one problem that I can not find an answer to. I hope maybe you can help. It is just this one problem and it show in either IE, Firefox, or Chrome.

OK, web page come up, everything is perfect…until I drill down on the name of a post. then I get another box to the top overflowing with the names of a couple other posts. Wildest thing I have ever seen.

I sure hope you can figure this one out. LIke I said, I love the theme. Very nice job

Russ
- Sayontan says:
  
  October 9, 2009 at 9:58 pm
  
  Russ,
  You are probably using some plugin that is causing the conflict. Maybe your “All-in-one SEO” plugin is setup wrongly or some other plugin is, because I see <h2> tags around page titles, where I haven’t got any in my theme styles.
  
  Sayontan
Radu says:

October 10, 2009 at 5:46 am

Hi,

First, a very good job and for this all my respects!!!
Probably one of the most complex and customizable layouts that I’ve seen so far.
Quick question: how can you insert in the footer the name of the blog (or title) after the copyright mark. I was under the impression that the published materials belongs to the publisher and then you have the credits,,,
What I meant: myBlog©2009..credits…

Regards,

Radu
- Sayontan says:
  
  October 10, 2009 at 8:13 am
  
  Radu,
  That is my mistake – I forgot to make the header customizable. I will put in a feature for you so that you can do it in the next release.
  
  Cheers,
  Sayontan.
Radu says:

October 10, 2009 at 8:23 am

Thanks for your quick response – you are great!!
BTW – I was talking about the footer..not the header.
It would be nice to make on your site a way for donations..like a PayPal button.
I like supporting people like you, who can find the time to release good stuff and give support to users…(I’ve read your bio…) and I’ll be the first one to make a donation.

Regards,

Radu
- Sayontan says:
  
  October 10, 2009 at 8:27 am
  
  Oops – a slip. Yes, I meant the “footer” – my header is already customizable.
  I have been trying to fix some problems with my PayPal account – I will put in a button once I get around those.
  
  Thanks!
Miranda says:

October 13, 2009 at 7:06 am

when I activate this theme I get this error message:

Fatal error: Class suffusion_search: Cannot inherit from undefined class wp_widget in /Library/WebServer/Documents/wp-content/themes/suffusion/suffusion-widgets.php on line 11
- Sayontan says:
  
  October 13, 2009 at 7:32 am
  
  That is very surprising. It can only happen if widgets are disabled for your blog. Do you know if you have widgets disabled?
  - Miranda says:
    
    October 13, 2009 at 7:36 am
    
    No. By default, widgets are enabled. This is a wordpress mu installation, I downloaded the theme this morning at the request of a teacher, tried it out on a couple of test blogs after she got the error when she activated it for hers
    - Sayontan says:
      
      October 13, 2009 at 7:45 am
      
      OK. For other themes that you try, are you able to see widgets under “Appearance -> Widgets”? Also, can you point me to the URL? Is it http://www.kua.press.kua.org/ ?
      - Miranda says:
        
        October 13, 2009 at 7:47 am
        
        >>For other themes that you try, are you able to see widgets under “Appearance -> Widgets
        
        Yes. And yes that is the correct URL
        
        Sayontan says:
        
        October 17, 2009 at 10:36 am
        
        Responded through email. This is an issue with versions of WP-MU older than 2.8.1. I have submitted a fix to WP that will cause a graceful exit rather than an error message
sturgelose says:

October 17, 2009 at 9:58 am

Only one more thing, how can i changeth colour that appears when the cursor is out of the navigation bar?
If only i could know how it’s called the part in the code…
Well, thanks for your help!
- Sayontan says:
  
  October 17, 2009 at 11:04 am
  
  The elements for the navigation bar links are all under #nav. So you have to basically use #nav ul li for the first level, #nav ul li ul li for the second level etc. You can go to the “Custom CSS” section under “Custom CSS, JavaScript and RSS” and put in the following:
```
#nav ul li,
#nav ul li ul li,
#nav ul li ul li ul li,
#nav ul li ul li ul li ul li {
        background-color: #aabbcc;
}
```
  This will change the default background-color to #aabbcc.
Radu says:

October 18, 2009 at 7:15 pm

Hi,

I’m trying to add an image as a widget on the sidebar (simple layout with 1 sidebar – default).
I’m using Simple Image link as plug-in. As soon as I’m doing that all the other widgets are moving below the post area.
Any idea?

Thanks,
Radu
- Sayontan says:
  
  October 18, 2009 at 7:24 pm
  
  Radu,
  Can you tell me what the link to your page is?
  
  Sayontan.
Radu says:

October 18, 2009 at 7:36 pm

I have place the url – under my name.
Now is clean as I wanted to look.
As you can see the only thing that I modified from the original script was the copyright text that I mentioned to you.
I will add the widget image after your reply…

Thanks
- Radu says:
  
  October 19, 2009 at 4:14 am
  
  I do not know if you had time to take a look at the “clean layout”.
  I did add the widget image. Now you’ll see what I’m talking about.
  
  Kind regards,
  
  Radu
Daniel King says:

October 19, 2009 at 11:52 am

Hi

I’m using the Suffusion wordpress them and it’s great!

Just having an issue in removing the “published by admin on ****” (see image)

http://i545.photobucket.com/albums/hh362/danielmichaelking/http___dkscoopzcom_-1.jpg

Hope you can help!

Thanks

Dan
- Sayontan says:
  
  October 19, 2009 at 1:55 pm
  
  Dan,
  Unfortunately I don’t have an option that takes care of this, but you can delete the code that does this. Which version of the theme are you using? You can find out the theme version by looking at your Appearance -> Themes.
  
  Sayontan.
  - Daniel King says:
    
    October 19, 2009 at 2:01 pm
    
    2.4.4
    - Sayontan says:
      
      October 19, 2009 at 2:10 pm
      
      You can go to the file called single.php, then search for the line that starts, <span class="author">. Comment that entire line out:
      
      
      - Daniel King says:
        
        October 19, 2009 at 2:14 pm
        
        Hmm can’t seem to get it to work. This is a page not a post if that is any help?
        
        Thanks for your help btw
        
        Sayontan says:
        
        October 19, 2009 at 2:16 pm
        
        OK, I should have guessed that because you don’t have a calendar icon. In that case, go to page.php and make the same change. You can roll back the change in single.php, if you want.
        
        Daniel King says:
        
        October 19, 2009 at 2:22 pm
        
        Isn’t working! I’m probably being stupid (never really done this before) this it is what is in page.php
        
        <div class="post fix" id="post-”>
        
        comment_status) : ?>
        
        <?php the_content('’.__(‘Continue reading’, ‘suf_theme’).’ »’); ?>
        
        <!– <?php printf(__('Posted by %1$s at %2$s', 'suf_theme'), '‘.get_the_author_meta(‘display_name’).’‘, sprintf(get_the_time(get_option(‘time_format’)))); ?> –>
Daniel King says:

October 19, 2009 at 2:23 pm

Argh, isn’t working. I’ve never done this before (as you could probably tell) This is what is written in page.php

<div class="post fix" id="post-”>

comment_status) : ?>

<?php the_content('’.__(‘Continue reading’, ‘suf_theme’).’ »’); ?>

<!– <?php printf(__('Posted by %1$s at %2$s', 'suf_theme'), '‘.get_the_author_meta(‘display_name’).’‘, sprintf(get_the_time(get_option(‘time_format’)))); ?> –>
Daniel King says:

October 19, 2009 at 2:25 pm

Still not working! I have never done this before, as you can probably tell.

Tried to post the code in here to show you what is written in page.php but it wouldn’t post.

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